Healthcare BPO Market Expecting Huge Growth during 2025


Global Healthcare BPO Market valued approximately USD 191.70 billion in 2017 is anticipated to grow with a healthy growth rate of more than 9.50% over the forecast period 2018-2025. The Healthcare BPO Market is continuously growing in the global scenario at significant pace. Healthcare BPO is a process which includes the business process outsourcing of particular operational requirements to most suited third party vendors. Healthcare BPO is a solution for clients to adopt intelligent approaches that will support the organization by reducing the cost pressures and increasing the overall productivity. Healthcare BPO market provides various solutions, such as customer account setup, front end services, billing and account receivables, enrollment services, provider network services, claims services, membership services, Medicare services and pharmacy benefits management. escalating pressure on healthcare providers to lower the cost of healthcare and regulatory changes and rapid increase in clinical process outsourcing are the substantial driving factors of the market during the forecast period.

Some of the key players of Healthcare BPO Market:

Tata Consultancy Services, WNS (Holdings), Xerox, Quintiles IMS Holdings, Omega Healthcare, Invensis Technologies, Infosys, IBM, Cognizant Technology Solutions, Accenture

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Segmentation by Payer Services:

Claims Management, Integrated Front-end Services and Back-office Operations, Member Management, Product Development and Business Acquisition (PDBA), Provider Management, Care Management, HR Services, Billing & Accounts Management Services

Segmentation by Provider Services:

Revenue Cycle Management, Patient Enrolment & Strategic Planning, Patient Care

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