Complete Growth Overview on Online Travel Agent Industry

Complete Growth Overview on Online Travel Agent Industry

A travel agency is a private retailer or public service that provides travel and tourism services to the public on behalf of accommodation or travel providers to offer different types of travel packages for each destination. Travel agents can provide outdoor recreational activities, airlines, rental cars, cruise ships, hotels, railways, travel insurance, package tours, insurance, tour guides, access to the VIP airport lounge and the logistics for the delivery of luggage and medical items for travelers on request, public transport schedules, rental cars and Exchange offices.

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Some of the key players of Online Travel Agent Industry:

Booking Holdings Inc.; Expedia Group Inc; Trip.com Group Limited; Tripadvisor, Inc.; Trivago N.V.

Travel agents can also act as general sales agents for airlines that do not have offices in a specific region. The main function of a travel agency is to act as an agent and sell travel products and services on behalf of a supplier. They don't hold inventory unless they have pre-booked hotel rooms or cabins on a cruise ship for a group tour such as a wedding, honeymoon, or other group event.

Travel agents often receive commissions and other perks and incentives from vendors, or may impose a fee on the end-users. Hotel owners and tour operators typically pay a higher commission to travel agents, while airlines typically pay a lower commission. The customer is usually not told how much the travel agent is making in commissions and other benefits. A 2016 survey of 1,193 travel agents in the United States found that an average of 78% of their revenue came from commissions and 22% from fees.

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