The Incredible Growth of User Experience (UX) Research Software Industry

The Incredible Growth of User Experience (UX) Research Software Industry

User Experience Design (UXD, UED, or XD) is the process of supporting user behavior through the ease of use, usefulness, and desirability provided when interacting with a product. User experience design encompasses and extends the traditional design of human-computer interaction (HCI) by taking into account all aspects of a product or service that are perceived by users. Experience Design (XD) is the practice of designing products, processes, services, events, omnichannel travel and environments with an emphasis on the quality of the user experience and culturally relevant solutions.

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Leading players of User Experience (UX) Research Software Industry:

Adobe, GermainAPM, Hotjar Ltd, Lookback, Smartlook, UsabilityHub, Userlytics, UserTesting, UserZoom, Woopra

Experience design is not determined by a single design discipline. Instead, a cross-disciplinary perspective is required that takes into account multiple aspects of the brand / store / environment / experience, from the product, packaging and retail environment to clothing and employee attitudes. Experience design seeks to develop the experience of a product, service, or event in any or all of the following dimensions:
  • Duration (initiation, immersion, conclusion and continuation)
  • Intensity (reflex, habit, commitment)
  • Breadth (products, services, brands, nomenclatures, channels / environment / advertising and price)
  • Interaction (passive ↔ active ↔ interactive)
  • Triggers (all human senses, concepts and symbols)
  • Meaning (meaning, status, emotion, price and function)

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