Expected a Drastic Growth in Telecommunications Relay Service Industry
Expected a Drastic Growth in Telecommunications Relay Service Industry
A telecommunications relay service, also known as TRS, relay service or IP relay or web-based relay service, is an operator service that enables the deaf, hard of hearing, deaf-blind or speech-impaired individuals to make calls for standard telephone users using a keyboard or auxiliary device . Relay services were originally designed to be linked through a TDD, Teletypewriter (TTY), or other supporting telephone device. The services have been gradually expanded and include almost all text-enabled real-time technologies such as PCs, laptops, mobile phones, PDAs and many other devices.Get Sample PDF
Some of the key players of Telecommunications Relay Service Industry:
HKBN, AT&T, CHT, NCID, FETnet, TSTAR, Enspyre, Skype, APTG, Brastel Telecom, Dynasky, NCID, iTalkBB, A1 Business Pte Ltd, Oregon Relay Service, Relay Indiana, TTRS, Vermont, Bell CanadaThe first TTY was invented in 1964 by the deaf scientist Robert Weitbrecht. The first relay service was established in 1974 by Converse Communications of Connecticut. TTY calling is once the most common type of TRS calling and includes a call from a deaf or hard of hearing person using TTY to a hearing person. In this type of call, typed messages are forwarded by a TRS operator (also called a communication assistant (CA), relay operator (RO), relay assistant (RA), or forwarding agent (agent)) and vice versa as voice messages.
This allows callers who cannot use a normal phone to make calls to people who use a normal phone, and vice versa. When the listener is ready to respond, it is common practice to say "Next" or "GA" to indicate that it is the turn of the TTY (Teletypewriter) user to speak and "stop keying," " SK "or" Ready to hang up "when the call is ended and vice versa. This mode of communication has largely been superseded by other modes of communication, including the use of IP Relay, VPs, VRS, and VRI.
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